32. Proper Water Treatment Saves You Money with Jim Burgess

Jim Burgess shares his journey into the niche field of water treatment, influenced by his father's career. He discusses the importance of partnerships in business, the scope of water treatment services, and the critical need for proper maintenance to prevent issues like Legionella. The conversation also delves into the challenges faced by boiler systems, effective startup procedures, and the significance of cycles of concentration in maintaining efficiency. Jim emphasizes the value of building trust with clients through transparency and expertise, highlighting success stories in the industry. This conversation delves into the intricacies of water treatment, emphasizing the importance of understanding the dynamics of water systems, the role of AI, and the challenges of boiler maintenance. The speakers discuss the significance of effective communication and building relationships with customers, as well as the necessity of detailed service reports. They also touch on outreach and education efforts in the industry, and the various career paths available in water treatment, highlighting the importance of internships and networking.