Privacy Policy

 

Boilearn LLC Privacy Policy
Last updated: May 21, 2025

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1. Who We Are

Boilearn LLC (“Boilearn,” “we,” “our,” or “us”) provides online boiler-industry training through the Boilearn.com website and our hosted learning portal on Kajabi (“Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or purchase from the Site.

2. Scope

This Policy applies to all visitors, learners, and customers worldwide, including residents of the European Union/United Kingdom (GDPR) and California (CCPA/CPRA). By using the Site, you agree to the practices described below.

3. Information We Collect

We do not knowingly collect sensitive personal data.

4. How We Collect It

• Account-signup, checkout, chat widgets, and contact forms

• Automatic collection via cookies, pixels, and similar technologies

• Support interactions and email communications

5. Why We Use It

6. Sharing and Service Providers

We share data only as needed with:

• Kajabi, Inc. (hosting, LMS, email platform, and Kajabi Payments)

• Google LLC (Google Analytics & Pixel)

• Meta Platforms, Inc. (Meta/Facebook Pixel)

Each provider processes your data under agreements that require confidentiality, security, and (for EU/UK users) Standard Contractual Clauses or equivalent safeguards.

7. Cookies & Tracking Technologies

We use:

• Essential cookies – required for login, security, and license enforcement

• Analytics cookies – measure traffic and feature usage (Google Analytics)

• Advertising cookies/pixels – remarketing and ad performance (Google & Meta)

A cookie-consent banner lets EU/UK and California visitors manage non-essential cookies.

8. Retention & Deletion

We keep account and course-record data indefinitely to preserve certificates and training history unless you request deletion. Upon verified request (email [email protected]), we will delete or anonymize your data except where we must keep it for legal, tax, or fraud-prevention purposes.

9. International Transfers

Your data may be stored or processed in the United States and other countries where our providers operate. For EU/UK visitors, transfers rely on Standard Contractual Clauses, adequacy decisions, or other lawful mechanisms.

10. Security

• SSL/TLS encryption in transit

• Encryption at rest on Kajabi’s servers

• Role-based access and authentication for staff

• Regular backups and monitoring

No method is 100 % secure, but we follow industry-standard practices to safeguard your data.

11. Your Rights

EU/UK (GDPR) – Access, rectify, erase, restrict, object, port your data, withdraw consent, or lodge a complaint with a supervisory authority.
California (CCPA/CPRA) – Know, delete, correct, opt-out of “sharing” for cross-context behavioral advertising, and not be discriminated against.
To exercise any rights, email [email protected] with your request; we will verify your identity and respond within applicable timelines.

12. Children’s Privacy (COPPA)

Our courses may be used by learners under 13 only with verifiable parental consent. We do not knowingly collect personal data from children under 13 without such consent. If we learn we have done so, we will delete the information promptly.

13. No Sale of Personal Information

We do not sell personal information for money. Advertising pixels may constitute “sharing” under the CPRA; California users can opt out via the cookie banner or by emailing us.

14. Changes to This Policy

We may update this Policy from time to time. Changes take effect upon posting the revised version and updating the “Last updated” date above. Continued use of the Site after changes means you accept the revised Policy.

15. Contact Us

Email: [email protected]
(Boilearn LLC currently operates online; we will update this Policy if a physical mailing address becomes available.)

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By using the Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.